product not delivered

I purchased a product order id: 771133672734 from snapdeal.com on 12 September 2014 and yet its not delivered to me i called so many times to their customer care but they are not providing me the status n not responding properly as they have mentioned on their website that they make delivery within 4 to 5 working days which is fake as i haven’t received my product and its more than 10 days so i want to file case against this site kindly help me


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One response to “product not delivered”

  1. Dear Priyanshu Yadav,

    We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [email protected], mentioning your order ID in the subject line of the mail.

    Thank you for cooperating.

    Regards,
    Snapdeal Online Team

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