Location/place: Ghaziabad
Name of company/service: Voltas
I bought a water dispenser of Voltas on 11th April from a local dealer for my office. It is under 1 year warranty. In about a month its tap started leaking for which I logged a complaint on 21st May 2013. The company claims to provide services in 24 hours. However till date my issue is unsolved. I have call many times in their call center. I have even contacted their Area Manager Om Tyagi.But all in vain.
Dear Ankur,
Sorry for the inconvenience. This is to inform you that your concern listed 4 June 2013 has been noted and we are working on it. We would like to get in touch with you for gathering mo
re details. Please share your contact details and complaint description with us at [email protected] and mention your complaint number (230202) in the subject line.
Thanks for your co-operation.
Regards,
Voltas Customer Care
Dear Ankur,
Further intimation on your concerns highlighted earlier is awaited from you; please let us know if we can be of any further assistance.
Regards,
Voltas Customer Care
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