poor network reliance teli

Location/place: ranchi /jharkhand

Name of company/service: reliance gsm

I brought a Reliance Gsm2g+3g DataCard connection before 4mounth with Rs.600/ .I used datacard with 3gSpeed 2gb in 3 mounth but next mounth I used Rs.5/ 2g netpack and now Im Recharge Rs.248/ 2g netpack.there are not recharge my card. Then Im consulting CUSTOMER SUPPORT OFFICER & NODAL OFFICER, they are say not good response they say only negative & not resister my complaint,they are saying recharge cannt posible 2g pack on 3g DataCard,but Im recharge 2g Rs.5/netPack and other topups.If my card is 3g then why recharge 2g Rs.5/other topups.
They are add services on my datacard without any permission.
that is not possible add any services in any 2g/3g DataCards .I have so so loss in this area.so I want tobe only justice.


Comments

One response to “poor network reliance teli”

  1. Dear Customer,

    We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

    Regards,

    RCOMcare

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