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POOR AFTER SALES SERVICE
Location/place: NAGER BAZAR
Name of company/service: VOLTAS AC.
This is to inform you that I have purchased a VOLTAS AC from M/S- Sales Emporium, Nager Bazar, Kol-74, Bill No- (Credit Memo No- CR/01971/6/2012-2013) Dated -02.06.12 . Voltas AC – Model No-1.5T SAC GOLD-R (5S) / CBU Code-4501458
Machine Status- Dead/ Not Working since the installation time.
Our Demand – Replace the Machine immediately.
CO.’s response – They are sending their engineer team at least three times but could not able to start the machine nor replacing the machine. Last visit by the CO. personnel dt.07.06.12 report copy no-36869. said that internal motor defective, but no action being taken since then.
I therefore , request you to help me to solve the problem soon , oblige.
Dilip Kr. Kundu.
64/2, G.B.Road, Kol-28.
Ph- (033) 2529 5289