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plan cheating

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by

AdminPost
in ,

Location/place: Alwar (Rajasthan)

Name of company/service: TATA DOCOMO

RESPECTED SIR/MADAM MY NO . IS 9680000741 AND PROBLEM IS THAT USING *191# I ACTIVATED A INTERNET PLAN OF RS 33 ON 5/02/0AT 9:20 PM APPROXIMATE AND AFTER DEDUCTION MY BALANCE I GOT A SMS THROUGH BY COMPANY THAT U GOT 500MB FOR 10 DAYS. BUT MY INTERNET PACK BECOME ACTIVATED FOR ONE MONTH 1GB FOR 11:00PM TO 7:00AM FOR ONE MOTH. BUT THIS PACK IS USELESS FOR ME I CAN NOT USE MY MOBILE INTERNET BETWEEN THIS TIME. THIS IS ALL MISTAKE DONE BY COMPANY I CALLED TO CUSTOMER CARE FOR REFUNDING Y MONEY OTHER WISE CHANGE MY PACK IN TO 10DAY . BUT AS ALL KNOW THEIR WAS NO RESPONSE. PLEASE HELP ME WHAT SHOULD I DO.

Comments

2 responses to “plan cheating”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO

  2. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Customer,

    We have called you on your given number and informed that the complaint bearing number PBR12182060 is registered with the resolution datea as on 13-FEB-2013.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO

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