PLAN CHANGE AND OUTGOING BARRED

Location/place: New Delhi

Name of company/service: Airtel

Hi,

Its been more than a week i bought this new connection of airtel firstly they had given me the wrong plan of postpaid after i raised complaint regarding that they barred my outgoing. now its been 4 days i am regularly complaining regarding this but their customer care executives keep giving different excuses and not providing any specific solution.

Hence, now what should i do against this as i am fed up of their services.


Comments

2 responses to “PLAN CHANGE AND OUTGOING BARRED”

  1. Namaste Mr. Aggarwal ,

    This is with reference to your post dated 10 September. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
    Look forward to receiving the required details at [email protected]

    Regards,
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Aggarwal ,

    This is with reference to your post dated 10 September 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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