PLAN – 997 FRAUD

Location/place: DIMAPUR, NAGALAND.

Name of company/service: AIRCEL

I have recharged my aircel number 8575562095 with a internet package valued rupees 997 on 22/07/2013 at 9:28:14am through netbanking BillDesk TransactionID MSB13053373940 Recharge Ref No. NE0713118724,
But till today I didnot get the balance added to my number, although I got a confirmation message on successfully recharged instantly.
I have made several call to the service provider but all in vain.
I am posting this message to make other innocent customers to be aware of the fraud that they did to me and think twice before selecting this plan.


Comments

One response to “PLAN – 997 FRAUD”

  1. Aircel Avatar
    Aircel

    Dear Horendra Roy ,

    Thanks for writing in to us. We apologize for the inconvenience caused to you.
    This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
    At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

    You can also get in touch with us at https://twitter.com/Aircel

    Warm regards,
    Thanks!
    Team Aircel India .

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