Location/place: NEW DELHI
Name of company/service: PHILIPS
HEY I PURCHASED A 32 “PHILIPS LCD IN MAY 2009 FOR RS 38000.AFTER A YEAR AND A HALF THE LCD STOPPED WORK’G IN DEC 2010.THE FAULT WAS WITH MOTHER BOARD COST OF SAME QUOTED RS 10000.WE AGREED TO IT HELPLESSLY . AFTER 3 WEEKS IT WAS REPORTED DAT MOTHER BOARD IS NOT AVAILABLE…THEN THERE WAS NO RESPONSE FROM THEIR END.LATER WE WERE GUIDED TO MAJOR GILL WHO AGREED TO DO SOMETHING AFTER A LOT OF PERSUASION .HE PROMISED TO GET US A REPLACEMENTFOR 32″ PHILIPS LCD FOR RS 14000.WITH NO OTHER OPTION LEFT WITH US WE AGREED TO DAT ALSO.IN MARCH 2011 REPLACEMENT 32 ” LCD WAS DELIVERED AT OUR PLACE IN A CARTON WHICH WAS OLD AND COMPLETELY WORN OUT.BUT IT WAS ASSURED DAT THE LCD WONT GIVE ANY PROBLEM AS IT IS OF LATEST TECHNOLOGY.AGAIN IN MAY 2012 THE REPLACEMENT LCD HAS STOPPED WORKING AND THIS TM THE PROBLEM IS WITH TUNER BOARD .WE HAVE NOT GOT IT REPAIRED AS WE WONDER HOW MUCH AMOUNT WE WILL END UP PAYING DIS WAY FOR FAULTY PARTS ..IN CASE WE PAY DIS TYM ALSO PHILIPS 32″ LCD IS GONG TO COST US RS 60,000 APPROX ALONG WITH THE VISIT CHARGES..ITS ALMOST DOUBLE THE AMOUNT LCD ARE AVAILABLE FOR .WE HAVE SAMSUNG AND SONY LCD WHICH ARE WORKING FINE TILL DATE NOW THANKFULLY..SO PLEASE HELP ME AS I THINK I HAVE ALREADY PAID TOO MUCH FOR A 32″ LCD..
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