Personal Loan closure not updated

Hi Team,

With respect to below salaried PL- I have made PART payment of 111644 including part payment charges. I am following since one month with customer care and through mail. but no response. I have paid with pre payment charges also

Payment made on 16th June but still not update on closure.

SALARIED LOAN PL Number – 402SPL03670698
Here is Service Request Number – SRN05777334

Thanks,
Sanjay