PAYTM HAS NOT REFUNDED MY AMOUNT TILL DATE

Location/place: MUZAFFARPUR

Name of company/service: PAYTM

Dear Sir/Madam,
I have made a recharge on my mobile for Rs 200=/ but it was not a succesful recharge but my balance has been deducted from my account.
I have mailed for the same and they told me to send my bank statement.
I sent my bank statement and after seeing this they told that the amount will be credited within 21 days but its now 2 months but my refund is not processed.
I have mailed them many times but they don’t reply.
This forum is my last hope


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