Paytm Bus booking is a complete fraud

I have booked a bus ticket using paytm.com from mangalore to pune dated 27 jan 2015, i put a bus cancellation request on 24 Jan 2015, but has not forward my request uptill now, even if they are not replying on thee e;mails i have written to them.
note that paytm do not have any contact number, only point of contact is email.


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