passport delay

Location/place: shahjahanpur

Name of company/service: passport office

I had applied for my passport in last year of August 2011 on my policy verification time i was not available on my home because of that my verification canceled but from office side havn’t got any information once when i checked my status on-line then i came to know my verification canceled because of my verification rejected I lived in Shahjahanpur (U.P.) and passport office in Bareilly I had submitted all the documents with notery stamp proof and application that why I was not available on time after some time again one i checked my status its shows the same “summit the proof why you are not available on time” since I had already submitted all my documents and proof but again I went Barielly and submitted all the proofs again now its third time when i checked the status its shows the same i am really frustrated I had already written a mail to passport office of India before 15 days they forward the same mail to Bareilly to write that need attention on that but till now no positive response I got please help me its take more than 1 year my file no A040722/11


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