PARCEL NOT DELIVERED TILL DATE AT ITARSI STATION

I HAD BOOKED TWO PARCELS FROM JAMALPUR(BIHAR) TO ITARSI STATION VIA INDIAN RAILWAY.ON 20/06/2014.I RECEIVED ONLY ONE PARCEL AND THAT TOO AFTER ONE MONTH.NOW THE OFFICIALS ARE SAYING THAT YOUR PARCEL IS LOST AND WE WILL BE UNABLE TO DELIVER IT.MY PARCEL BOOKING NO. IS 984870.
SIR KINDLY HELP ME IN THIS REGARD AS I HAVE SEVERAL TIMES GONE TO ITARSI AND ENQUIRED ABOUT ABOUT IT BUT NO ACTION HAS BEEN TAKEN TILL DATE.


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