Dear forum,
My name is jayesh Daryani of indore,MP. I recently changed my mobile operator to idea postpaid. I opted for rs650 plan with raha 1000 limit which was activated on 27th Nov. 2015. Now it is 4th December 2015(8days) and according to idea my unveiled amount is rs6684 with including taxes and other services. I called customer care and they said that as I requested to change my plan they will bill me according to days of my usage and I have to pay rs6684 according to company rules. Help me sir, this is literally fraud and cheating. It been less than 15days getting my postpaid sim and I have an unveiled amount of 6684 inspite of my rs1000 limit.
Mobile number(idea)-9977167714
Circle- madhya pradesh(indore)
Overbilling more than 10times
Comments
2 responses to “Overbilling more than 10times”
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Dear Customer,
We sincerely regret issue with your Idea mobile bill. Please allow us some time to check and revert with an update. You can also call 198 from your Idea mobile for further assistance.
Thanks & Regards,
Customer Care, Idea Cellular -
Dear Customer,
As per your telecon with our customer service associate on 5th Dec 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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