Order Not Yet Received

Dear Paytm,

I have booked a one wallet from paytm on 18th Oct 2016 and was shipping date is 25th oct 2016 still its not received yet. Not any type of status updated on paytm.
for more information take my Order No is 2138481650.

Contact details = 9769253616
Contact person = Manoj Mahadik.