Order not received yet

I ordered a mi power bank 10400 mah whaaky online shopping order no. S80762800 on 1 march 2015 through net banking. The company estimate time 7- 10 working days but still i dint get the product nor refund. I sent many mail and even call customer care no. 040-66228282 but there is no response. Please help me out.
Thanks
Varun Kumar Tripathi
+91 9509602523 (M)


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