My order has been cancelled without my permission or without not informing me

Sir/Ma’am,
I’ve ordered a bluetooth device of company samsung from askmebazar website in just worth 35₹ the site confirmed my order but on next day the executives cancelled that order i don’t know what to do please help me.

I just need that bluetooth device the order detail is AB9808960 this is my order number whenever i want to talk with customer care the executives cut my phone m worried what kind of service is this