online recharge failed but cut the balance

Location/place: bihar sharif

Name of company/service: online billdesk payment

transcations id-TXE1009201385325
DATE-9/10/2013 1:45:41PM
RS-44/- my trasnsaction is failed but cut my a/c balance so kindly request refund my cut balance in my a/c.in bsnl company.
http://portal.bsnl.in/rc/aspxfiles/RCCPaymentTransactions.aspx


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