online recharge by mobikwik web site

Location/place: mumbai/ santacruz

Name of company/service: Service

Today dated 12.07.2012, i had gone through online recharge of my vodafone mobile (9833798497) by Mobikewike web site for Rs. 50/-. SBINB transaction No. IGB:6202817. After putting the high security password . i did not get my recharge of 50Rs. This is happen frequently by doing the online recharge on Mobikwike website. My recharge amt got debitted from my SBI account without getting me recharge. How can the process works? i cant understand. kindly do something to stop such looting.

Waiting for my recharge amount back in my account immediately.

My name : shreya More (9833798497)