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online recharge – amount deducted without successful recharge

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by

AdminPost
in ,

Location/place: Chennai, TamilNadu

Name of company/service: Tata Docomo

I recharged my Tata no. 7418169260 on 5/10/2012 through debit card.
After completing the process, I didn’t receive any successful msg, although Rs. 300/- has deducted from my bank a/c.
I tried to talk to customer care representatives several times to solve the problem but I couldn’t.
Now I want my money back, but I can not contact the customer care.

Comments

2 responses to “online recharge – amount deducted without successful recharge”

  1. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Tata Docomo Avatar
    Tata Docomo

    Dear Customer

    Please revert with the transaction details which will asist us in doing the needful.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

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