Not shipped the item

Location/place: KOTTAYAM,KERALA

Name of company/service: Infibeam.com

I have ordered for a bsnl penta tablet on oct15th with the order no.9527870 and paid the money by netbanking.At their confirmation email, they says that the item will ship on 18th oct.But no shipping is done till today.I want either the product or refund of my money soon


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