not satisfied from the service of mobile

Location/place: carwat,chandauli,uttar pradesh

Name of company/service: samsung electronics india

i have visited more than 3 times to service centre of samsung.but they were unable to make my mobile in good condition. now they are saying this is user fault.there is problem in mother have to pay 60% of mobile cost. but what ever the condition of set. that belongs to company and service centre. i had not done any mistake to use that.


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