NOT RESPONDING,NON DELIVERY OF PRODUCT

Location/place: THAMBALLAPALLE CHITTOOR Dt,ANDHRA PRADESH

Name of company/service: TIMTARA

SIR
I HAD ORDERED HTC ONE V MOBILE PHONE FROM TIMTARA.COM WHICH IS AN ONLINE STORE.PURCHASE WS MDE ON 12 MAY 2012 & THEY GIVEN 10-20 WORKING DAYS FOR DELIVER THE PRODUCT BUT TILL NIW THEY ARE NOT RESPONDING OVER PHONE(THROUGH CUSTOMER CARE) ,NOT YET DELIVERED THE PRODUCT.PAYMENT WAS DONE THROUGH CREDIT CARD.HOW CAN I PROCEED. PLEASE HELP ME SIR & GUIDE ME HOW TO RESPOND AGAINST THIS.
(ATTACHING ORDER DETAILS)

THANKING YOU SIR

A HARISH
Asst MANAGER
INDIAN BANK
PH:+919492337708