not refunding money

Location/place: new delhi

Name of company/service: floral gifts to india

dear concern

On 10th may 2013 i ordered a cake online through www.floralgiftstoindia.com
The order could not be processed due to some address issues, hence i asked for refund and they are simply delaying this and when i called today then they directly told me that refund is not possible….and said ” JO KARNA HAI KARLO ”

i HAVE THEIR BILL . MY BILL NUMBER/TRACKING id is fE6HMF

The amount for refund is Rs 569.

kindly help me in getting this refund.

regards
tulika
7503256376


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