Not refunding deducted amount without placed any order

Location/place: Kolkatta

Name of company/service: Myntra.com

I have shopping on Myntra.com on 24th Nov 2012 at that time i buy a Woodland shoe of Rs 1995. after complete of transaction amount was deducted from my bank account & also the transaction shown in my bank statement after that i informed this to Myntra customer care they told me to mail bank statement which shows the transaction so i mail them 2 times. But now they are saying they didn’t recived money but i have that transaction ID from my Axis bank. So kindly Suggest as soon as possible.


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