Not received promised items

Location/place: Paonta Sahib Dist Sirmour Himachal Pradesh

Name of company/service: 100bestbut

On 23rd feb. 2013 I have participated in the contest for 2 different phone models.
One for the Samsung and other for the sony for whict I pay Rs 599 for each.
Around 1 or 2 march I received a call form your costumer care from Mr. Sumeet.
He confirmed me about my selection in 10 lucky persons selected by the luck draw and informed me about the courier they are sending to me having a mp3 player, a 4 GB pendrive, a Samsung phone, a discount coupen and a Draw coupen to which i have to scretch and sent the observed mobile code to them.
But I received only a mp3 player and pendrive. None of the coupen and phone were persent in the courier when i open it after paying Rs 1194.
I call to customer care but no they did not receive the call. I launch my complaint on 100bestbuy complaint site but no response there also.
So plz do the needful.