not proper response against the complain of GODREJ REFREDGERATOR

Location/place: delhi

Name of company/service: godrej

There was cooling problem in my fridge. The complaint which I made to Godrej Service Centre (Toll Free No. 1800209511)on 3 -JULY -2012 and the call no D0307444002, CSN NO-453 . In spite of several phone calls nobody has turn up to rectify the fault .GODREJ MAKES FALSE PROMISES TO SEND THERE TECHNICIAN WITHIN 24 HOURS. WHICH DOESNT HAPPENED . Since then I am waiting for the Godrej technician to come. and today is -28 JULY-2012 .Then why you want to sell ur product if you dont have proper network service .NOR UR PRODUCT IS DURABLE OR UR SERVICE .IF YOU DONT HAVE THE PROPER SERVICE NETWORK THEN WHY YOU SALE REFRIDGERATOR I THINK I WILL BE BETTER TO STOP MANUFACTURING UR PRODUCTS . WHAT ALL UR TECHNICIANS ARE SLEEPING ???????????????
NOW IN SUMMER FRIDGE IS ONE OF IMPORTENT THING BUT U GODREJ PEOPLE …………………..
I DONT KNOW WHY YOU HAVE OPENED THAT CALL CENTER WHEN U DONT RESPOND.
FOR EVERY 6 MONTH UR GODREJ NEED A SERVICE .VERY VERY VERY VERY POOR SERVICE.

REGARDS
RAJEEV KUMAR
C-5/297, Nangli vihar extn
New Delhi-110043
ph-09310130055


Comments

8 responses to “not proper response against the complain of GODREJ REFREDGERATOR”

  1. S.S.Shukla Avatar
    S.S.Shukla

    The new damaged double door fridge purchased from Chopro Electronics (Barmer) not replaced in spite of repeated remainders. Complain no: J0208637911 and CSN 688 on 2/8/12.
    Air Force Station
    Uterlai Barmer
    Rajasthan
    Mwo S.S.Shukla
    Contact no : 9587417285

  2. S.S.Shukla Avatar
    S.S.Shukla

    The new damaged double door fridge purchased from Chopro Electronics (Barmer) not replaced in spite of repeated remainders. Complain no: J0208637911 and CSN 688 on 2/8/12. Retailer Mr. Lalit Chopra has broken his commitment for replacement at the place of delivery. Instruct retailer for the same, failing which further action will be taken by 13/8/12.
    Air Force Station
    Uterlai Barmer
    Rajasthan
    Mwo S.S.Shukla
    Contact no : 9587417285

  3. Godrej Appliance Avatar
    Godrej Appliance

    Dear S.S.Shukla,

    We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.

    We have got your contact details. Our Customer Care will contact you shortly and resolve the matter.

    Sorry about the inconvenience.

    If any more Queries kindly contact us at [email protected] or call us on :
    1800-209-5511/1800 – 225511.

    Regards,
    Godrej Appliances Team
    Facebook – http://www.facebook.com/GodrejAppliances
    Twitter – http://twitter.com/GodrejAppliance

  4. Godrej Appliance Avatar
    Godrej Appliance

    Dear RAJEEV KUMAR,

    We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.

    We have got your contact details. Our Customer Care will contact you shortly and resolve the matter.
    Sorry about the inconvenience.

    If any more Queries kindly contact us at [email protected] or call us on :
    1800-209-5511/1800 – 225511.

    Regards,
    Godrej Appliances Team
    Facebook – http://www.facebook.com/GodrejAppliances
    Twitter – http://twitter.com/GodrejAppliance

  5. Godrej Appliance Avatar
    Godrej Appliance

    Dear RAJEEV KUMAR,

    Your complaint has been closed as on October 2012

    We hope you are satisfied with our service.

    If not, feel free to write into us at [email protected] or call us on:
    1800-209-5511/1800 – 225511.

    Regards,
    Godrej Appliances Team
    Facebook – http://www.facebook.com/GodrejAppliances
    Twitter – http://twitter.com/GodrejAppliance

  6. Godrej Appliance Avatar
    Godrej Appliance

    Dear S.S.Shukla,

    Your complaint has been closed as on October 2012

    We hope you are satisfied with our service.

    If not, feel free to write into us at [email protected] or call us on:
    1800-209-5511/1800 – 225511.

    Regards,
    Godrej Appliances Team
    Facebook – http://www.facebook.com/GodrejAppliances
    Twitter – http://twitter.com/GodrejAppliance

  7. AMIT DEY Avatar
    AMIT DEY

    There was cooling problem in my fridge. The complaint which I made to Godrej Service Centre (Toll Free No. 18002095511)on 9-JULY -2015 and the call no K0907254438, In spite of several phone calls nobody has turn up to rectify the fault .GODREJ MAKES FALSE PROMISES TO SEND THERE TECHNICIAN WITHIN 24 HOURS. WHICH DOESNT HAPPENED . Since then I am waiting for the Godrej technician to come .Then why you want to sell ur product if you dont have proper network service .NOT UR PRODUCT IS DURABLE OR UR SERVICE .IF YOU DONT HAVE THE PROPER SERVICE NETWORK THEN WHY YOU SALE REFRIDGERATOR I THINK I WILL BE BETTER TO STOP MANUFACTURING UR PRODUCTS . WHAT ALL UR TECHNICIANS ARE SLEEPING ???????????????
    NOW IN SUMMER FRIDGE IS ONE OF IMPORTENT THING BUT U GODREJ PEOPLE …………………..
    I DONT KNOW WHY YOU HAVE OPENED THAT CALL CENTER WHEN U DONT RESPOND.
    VERY VERY VERY VERY POOR SERVICE.

  8. Dear team,

    Today as discussed with raipur office executive he has to told me and assured me your problem resolved by today end of the day but there is no any response as per the commitment of morning conversation and always fasle commitment as usual.

    I look forward to hearing from you as soon as possible to resolve this problem. If I do not hear from you within 18/8/18 I will file complaints with the appropriate each one of you those people who are giving false commitment about service.

    Regards,
    Durgesh Sahu
    6260672390

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