Location/place: District Bahraich-Risia bazaar
Name of company/service: kenstar
REQUEST U TO FORWARD THIS COMPLAINT TO KENSTAR HEAD OFFICE
Dear Sir,
My name is ANIL AGARWAL from Risia Bazaar, District- Bahraich……
I have registered a complaint on 10-08-2012 about my kenstar 2 sets cooler which is out of warranty in which cooler clamp is broken( I HAVE READY TO PAY AS IT IS OUT OF WARRANTY SO U THINK THAT WHEN I HAVE PAYING THEN NO ONE IS COMING THEN WHAT THEY WILL COME IN WARRANTY PERIOD)
A VERY BAD COMPANY AND A VERY POOR SERVICE
The complain is registered by my mobile number 7376739720 15 days passed but till now no engineer visit to repair the cooler
When I talk to customer care many times, I each time listen that I have forwar ur complaint on urgent basis and till evening engineer will visit…every time the same reply
ONE THING MORE I TALK TO HEAD OF LUCKNOW SERVICE CENTER MR GOYAL( 7388098286) and I said that I have talk to incharge of Bahraich but he is not listening so what I will do then he says in loud voice and using bad words that what I do….why u are asking to me don’t call me and saying by bad words
This is the way how ur lucknow service center head is talking to customer…
Plzzz take a serious actoin on Mr goyal (Head Of Lucknow service center) and Mr Abbas(Incharge of Bahraich)
For further enquiry call me on 7376739720
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