NOT GIVING SERVICE WITHIN WARRANTY PERIOD

SIR I HAVE PURCHASED ONE ASUS ZENFONE-5 MOBILE HANDSET THROUGH FLIPKART ONLINE SITE. BUT AFTER 5 MONTHS THE BATTERY WAS NOT WORKING PROPERLY, BUT AS COSTUMER SERVICE WAS NOT AVAILABLE AT JAISALMER I WAS UNABLE TO DEPOSITE AT SERVICE CENTRE. AFTER THAT DAY THE BATTERY WAS EXPANDED TO ITS EXTEREME LEVEL AND THE SCREEN WAS CRACKED .BUT WHEN I HAVE GIVEN TO COSTUMER SERVICE CENTER AT BANGALURU, THEY HAVE DENIED TO REPAIR IT QUOTING THAT THE DAMAGE IS NOT COVERED UNDER THEIR GURENTEE POLICY .
FURTHER IT IS UNDER THE GUARENTEE PERIODUPTO NOV 15.
THE HANDSET AND INVOICE DETAILS ARE AS FOLLOWS
Order ID: OD101232402703162000
Order Date: 08-11-2014
Invoice Date: 09-11-2014
VAT/TIN: 07810387105
Service tax #: AAACW8725FSD001
Billing Address
G RAJESWARA DORA
BILLET 587 B SHARP SHOOTERS
AIR FORCE STATION JAISALMER
C/O 41 WING, AIR FORCE.
Jaisalmer 345001 Rajasthan
Phone: 8561832388
Handsets
FSN:
MOBDXZ9W7DHYYWEP
WID: R95740
Asus Zenfone 5 A501CG
5.00% CST
1. [IMEI/Serial No: 352238066243726 ,
352238066243734


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