Not giving cash backs despite offerings and using their portal to make payment

Mobiwik is one company which claims 15% discount on the Bookmyshow application and even has a layout for payment for booking movie tickets.
I used their services as I am registered with their site and booked one gold class ticket for a show at Elante Chandiagrh,it says your cash back will be credited ,but after waiting for 3 days and writing mail to them the answe I received was shocking and want people to be aware of these rogues.
Query
I clicked the mobiwik offer button on the application and then checked in the Ticket wallet of your application so it’s not possible to not have given me the discount.You cannot dupe people by giving this kind of answers. Expedite the discount earliest
Resolution
Namaste!

We understand that you have not received cashback for Bookmyshow transaction.

Apologies for the inconvenience.

Please be informed that offer is valid only on transactions made on Fridays and as per our records you have made transaction on 1/10/2015 (Thursday).So, as per t&c you are not eligible for the offer.

We would also like to inform you that all promotional offers are Mobikwik: Support Ticket Alert to change without prior notice,we further request you to check the below shared link and read T&C carefully, to make sure you are eligible for the offer.

https://www.mobikwik.com/offerdetails?OfferID=bookmyshow5wo-Y1ORMYY3TO

Thank you for being a valued MobiKwik customer.

Regards
MobiKwik Team

Ticket No 3616917
Status Resolved
Re-open
Created On 10/03/15
Resolved On 10/04/15

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