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Not getting warranty.
By Consumerforums admin On 2 September 2009 In Consumer durables companies
Your Location/city: Govindpuri, Kalkaji, Delhi
Name of the product/service/company:: Samsung DVD writer
I purchased a DVD Writer of Samsung on 20-06-09 for one month it worked fine, but suddenly it started creating problems.
I went to 602 Vishal Bhavan,95 Nehru Place Samsung Service Centre on 25-08-09, the representative opened up the DVD writer and said that the card is burned and it is not in the warranty.
You can get it repaired it from the market.
I want to submit that it was not by our fault that the pcb of the drive burned you should give the warranty it is just 2 month old. But he insisted that We are unable to provide the warranty.
The Drive is just 2 month old. So you are kindly requested to please assist regarding the same.