Not getting Refund

Location/place: Bahadurgarh

Name of company/service: Reliance Infocomm Ltd.

I have been following with the call centre & appellate authority for the last 5 months now for refund of rs21000/- payment wrongly paid to Reliance Infocomm Ltd.

On 10th Sep while making some other payment through internet banking I by mistake paid rs21000/- to relinace for the netconnect no. 9354513819 for which I had already given request to terminate the connection. When I checked with reliance call centre they told me that after the connection gets terminated I will get my refund. The no. has been terminated for more than 60 days now but I have not recd. any refund. When checking with appelate authorities they have been asking to wait for some more days. I have written mails & called the authorities for more than 10 times but without any resolution.


Comments

One response to “Not getting Refund”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,

    RCOM Care

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