Not getting promised bandwidth

Location/place: Bangalore

Name of company/service: Tata photon

I got a new tata photon dongle 20 days back. Since i got it, i am not able to browse it though i have full signal strength. Also there is no problem with my laptop also(I am able to browse by connecting a dongle from other service provider). The technician visited and he also confirmed the same. I talked to a concerned person and he refused me to provide any solution and refused for refund.


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