Not delivered product and now even not cancelling my order to return back money Complaint

Location/place: Bangalore

Name of company/service: Timtara.com

Timtara.com is not giving customer satisfactory service. i have ordered one BSNL tab from here on 12th Dec 2012, Order No# 10368718.
It was mentioned that this will deliver in 3 weeks, but it crossed more than 1 month now. If i am calling to them, they are saying its out of stock, now when i am saying ok no issue plz cancel the product and refund the money.

But from last 2 weeks daily i am calling, i sent lots of mail to cancel my order, but still its not cancelled, even no one is replying for my mail, no one is giving proper answer on call, we cant able to talk to their higher authority member. they said you will get call in 24 hrs. but no one is there to call you back.

I am pissed off from this website. I paid Rs. 12596 and now daily im investing money to call him up..

Plz if anyone is there, solve my issue

@timtara People- If you have 1 point of shame, then reply and solve my issue.

Regards
Rohit


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