Online Consumer Forums and Consumer Complaints Site

Not changing dead hand set

—

by

AdminPost
in ,

Location/place: Delhi-53

Name of company/service: Tata Indicom

Dear Sir,

Since 2 months the Tata hand set is out of order (01165263235) (Dead). Several times we complaint to change the handset, still nothing is happening. A person from Tata Indicom came few weeks ago, he brings old handset of different kinds which was even in bad condition from our present handset. We said to him change the handset to new one and charge the amount applicable but he fails to do so. Now tell who is wrong and causing delay. since we make complaints but nothing is happening. they sent us bill amount Rs. 5119 of dead walky for 2 months

Comments

2 responses to “Not changing dead hand set”

  1. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Mr.Khan,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Mr.Khan,

    We tried to speak to you personally on your number, to understand your concerns regarding handset related. However, we are unable to contact you, since your call was not reachable.

    We would like to inform you that your concern regarding handset related has been registered vide docket number 366765779 and expected resolution by 21-JUN-2013.

    For further assistance, write to us at [email protected].

    Thanks and Regards,
    Customer Care
    Tata Docomo.

Leave a Reply

Your email address will not be published. Required fields are marked *