Not allowing to me to withdraw my balance in savings account

Location/place: Ashray, 1B, Fourth Road, Eastern Park, Santoshpur, Kolkata 700075

Name of company/service: Axis bank, Golpark branch

Sir, Axis bank, Golapark, is not allowing me to transfer or withdraw the balance shown in my passbook. They are claiming that the passbook data is wrong. I have regularly updated my passbook, and authorised bank officers signed every entry during the last two years. They have never said it is wrong data they are entering. Now as I want to transfer the entire balance as shown in the passbook, they have bounced the cheque. I have all the documents with me.
My e-mail address is [email protected], mobile: 9830026360