Not able to deliver the product or not refund the money

Location/place: Hyderabad

Name of company/service: NAAPTOL

I have ordered (order no.6647761) for Mobile on www.naaptol.com on 20/6/2013 by paying through credit card. From 21/6/2013 onwards it is showing order status as “Cargo Ready” till today. When I call their call centre they are saying they lodged complaint and it will be despatched today, and today, when I call any time. So far it is not despatched. They are misleading the customer and cheating with wrong information.


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