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Nonpayment of claimed amount

Location/place: Hyderabad

Name of company/service: E-Meditek

Dear Sir / Madam,

My father Mr. Sarat Chandra Chaudhury bearing E-Meditek card no-NI-SJLP-19121576,was admitted on 27/02/2012 & discharged on 02/03/2012 from Andhra Mahila Sabha-Durgabai Deshmukh Hospital for operation of Bilateral Hydrocele.For the same hospital had presented a bill of Rs.29082/-,out of which we have paid Rs.6192/- which is including 15% of bill amount i.e-(Rs.4362/-).

As per FIR No-515913,Claim Date-27-Feb-2012- The hospital had also taken an advance amt of Rs.5000/- before surgery,which is to be refunded after settlement of bill.Hospital refunded only Rs.821 /-,as they said E-Meditek has only paid Rs.18841/- to hospital out total bill of Rs.29082/-,even though pre-auth approval was for Rs.23020/-.

Further as per FIR No-516297,claim dt-1st-May-2012,medical reimbursement amount of Rs.11595/- is yet to be paid to my employer Spicejet,though in website it is showing as payment made.Till now neither me nor my employer has not received any cheque.Eventhough I have tried to E-meditek’s customer care dept, they(Mr.Ravi Sharma-Executive) said that the cheque no-24795298,dispathed on 17th-Aug,but till now my HR at Gurgaon has not received the same.Pls find the latest status on their website.

We request E-Meditek to resolve this issue & stop harrasing us.

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