Guyzz please make a wise decision to order from the website only after reading the below mentioned conversation.
The group of fraudsters including females in the group managing the site remove my reviews and posts from the page.
I just hope that u dont suffer due to actions of these dogs.
I lost money due to website owners. You kindly dont loose it.
Nikhil Kumar
9999176167
nikhil kumar
Jun 6 (7 days ago)
to support
Mr. Arindam,
As per our discussion yesterday, your demanded period of “10 working days” will be over on June 10, 2014.
Kindly credit the payment to the account of M/s Astha Bhatia latest by that date.
Kindly also send bank intimation(request to bank to make the payment) of the same to me by mail.
Regards
Nikhil Kumar
On May 31, 2014 9:51 AM, “nikhil kumar” wrote:
It has been four days since you have confirmed that refund will be processed in 10 days.
Kindly let me know the status of refund ie whether the process has been initiated or not as I have not received any confirmation mail for initiation of refund process till date.
Regards
Nikhil Kumar
On May 29, 2014 1:07 PM, “nikhil kumar” wrote:
Refund should be credited to my account latest by June 08, 2014.
Non refund by that date will compell me to issue legal notice for closure of your website on following grounds:
1. Non refund of money since last 5 months despite repeated follow ups.
2. Non mentioning of service tax registration number on your bill.
3. Non mentioning of registered office address on website.
4. Non mentioning of VAT in bill.
Other penalties and prosecutions as applicable shall also be levied.
Regards
Nikhil Kumar
On May 29, 2014 1:00 PM, wrote:
Dear Sir,
We are very sorry for the delay. We will process your refund as soon as possible by maximum by 10 days you will get it.
With Regards,
Das S
Customer Care Executive
From: [email protected] [mailto:[email protected]] On Behalf Of nikhil kumar
Sent: Wednesday, May 28, 2014 6:18 PM
To: [email protected]
Cc: Astha Bhatia
Subject: Re: Delivery Confirmation
As discussed with Mr. Arindam(claimed by him to be senior executive) last week, the refund should have been processed in the account by last week itself.
And you are still demanding 10 additional days.
This time will not be allowed and I request you to process the refund immediately.
Nikhil Kumar
And you are
On May 28, 2014 6:02 PM, wrote:
Dear Madam,
You will get your refund within 10 working days and it will be reverted back to your account.
Regards,
Das S
Customer Care Executive
From: Astha Bhatia [mailto:[email protected]]
Sent: Saturday, May 24, 2014 4:05 PM
To: [email protected]
Cc: nikhil kumar
Subject: Fwd: Delivery Confirmation
Dear executive,
Matter as discussed is pending since December 31, 2013 despite several follow ups.
Get the “eligible refund” of INR 250 processed.
Also let us know the date by which the refund will be credited to the account concerned.
Regards,
Astha Bhatia
Ph:
———- Forwarded message ———-
From: nikhil kumar
Date: Sat, May 24, 2014 at 12:53 PM
Subject: Re: Delivery Conformation
To: [email protected]
Cc: Astha Bhatia
Dear executive,
Matter as discussed is pending since December 31, 2013 despite several follow ups.
Get the “eligible refund” of INR 250 processed.
Also let us know the date by which the refund will be credited to the account concerned.
Regards
Nikhil Kumar
On May 24, 2014 12:44 PM, wrote:
Dear Sir/Madam,
After getting your complain we found that this order was delivered but not on midnight, so you are only eligible for the refund of 250 rs.
With Regards,
Das S
Customer Care Executive
From: Astha Bhatia [mailto:[email protected]]
Sent: Saturday, May 24, 2014 11:52 AM
To: [email protected]
Cc: [email protected]
Subject: Fwd: Order Id: vLBPUN : Order not delivered on time: Request for money back
Mr. Arindam,
As discussed with Nikhil Kumar ,could you please let me know the status of my request for money back?
We have been constantly chasing you for quite some time now. Would appreciate your early response on this.
Regards,
Astha Bhatia
Ph:
On Tue, Dec 31, 2013 at 12:22 PM, astha bhatia wrote:
Hi,
As per discussion with you over phone, my below mentioned order was not delivered midnight.
This is something which was not expected from your services.
As a result , I asked you to pay my money back.
Request you to transfer my money Rs 619 to me at the earliest.
Hope to get a better service from you next time.
Regards,
Astha Bhatia
Ph:
On Mon, Dec 30, 2013 at 8:42 PM, wrote:
Thanks for ordering your Flowers/Gifts from India Flower Gift Shop. Your order detail is as follows: Order Tracking ID : vLBPUN
Click Here or open browser http:// www.indiaflowergiftshop .com/track-order. html for your order status
Product Image
Product Name
Rate
Quantity
Product Price
12 White Roses Bunch
369.00
1
369.00
Total Product Amount
369.00
Delivery Charge
0.00
Mid Night Delivery Charge
250.00
Total Charge
619.00
Order Track ID : vLBPUN
Billing Information
Billing Name
Astha Bhatia
Billing Email
[email protected]
Billing Address
Billing Country
IND
Billing City
Faridabad
Billing State
Haryana
Billing ZIP Code
Billing Contact No:
Payment Mode
EBS
Shipping Information
Name
Nitika Bhatia
Delivery Date
2013-12-30
Delivery Address
Delivery City
FARIDABAD
Delivery State
HARYANA
Delivery ZIP
121001
Delivery Contact No
Special Instruction
Card Message
Cake Message
Delivery Status And Admin Note
Delivery Status
Pending
Admin Note
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