Non Refund

On 14 Aug 2013, I had ordered pizzas online from Dominos Pizzas and paid Rs 945/- through netbanking from my HDFC bank account Number 05541000042212. My order was however cancelled unilaterally by Dominos without informing me or assigning any reasons. After inordinate delay in delivery of the order when I checked, I was told that my order stands cancelled and my money will be refunded with in three working days in my bank account.
After numerous reminders to them and 11 months later I am yet to receive my money back.