I WAS BOOK 3 MOVIE TICKETS FOR MALAYALAM MOVIE ” YOU TOO BRUTUS ” THROUGH ONLINESBI. THE DETAILS ARE AS UNDER,
TICKET CONFIRMATION NUMBER : 60718/13651922
SECRET CODE : AVKIFNOJ
VENUE NAME: D-CINEMAS, CHALAKUDY, THEATER NAME : SCREEN – 3,
DATE AND TIME OF SHOW : 25.03.2015 AT 1230 HRS
SEAT/ROW NO.: D10-12, CLASS- GOLD AND RUPEES PAID FOR THIS THROUGH NET BANKING(SBI) IS Rs. 411/-
TRANSACTION MADE ON 24.03.2015 AND ITS BANK REFERENCE NO. IS – CCACC2OEU3541G00TXVON7
WHEN I REACHED AT THE THEATER WITH MY FAMILY THE THEATER OFFICIAL INFORMED ME THAT DUE TO STRIKE CALL (HARTHAL IN MALAYALAM) ON 25.03.2015 THE SHOW OF 1230 HRS WILL NOT BE PLAY THEN I REQUEST THAT IF THE SHOW WILL NOT GOING TO PLAY, THE AMOUNT OF MY TICKETS MAY BE RETURNED TO ME SO THAT I COULD GO BACK. THEN THEY CALL ONE OF THEIR STAFF NAMED SONU (MOBILE NUMBER- 08589095671) AND HE SAYS THAT THE REQUEST FOR REFUND HAS ALREADY BEEN GIVEN AND THE AMOUNT WILL CREDITED INTO YOUR ACCOUNT WITHIN 04 WORKING DAY. AS I’M WORKING IN SURAT AND MY LEAVE WAS GOING TO BE END, I RETURNED TO SURAT ON 27.03.2015 FOR REPORTING FOR MY WORK.
IN BETWEEN DAYS I CONTACTED THREE TO FOUR TIMES TO SONU (STAFF OF D-CINEMAS) AND TOLD HIM THAT THE AMOUNT HAS NOT YET BEEN CREDITED IN MY ACCOUNT. WAT’S THE PROBLEM. HE AGAIN AND AGAIN SAYS THAT DUE TO SOME TECHNICAL REASONS IT HAS NOT CLEAR, THE SAME WILL BE CLEARED WITH IN TWO DAYS.. FINALLY, I CONTACTED ON LAST FRIDAY I.E. ON 10.04.2015 FOR THE ABOVE MATTER, THEN HE SAYS THAT WE HAVE ALREADY SENT THE REQUEST TO BANK AUTHORITIES TO PAY THE AMOUNT AND THE BANK WILL CREDIT THE AMOUNT INTO YOUR ACCOUNT.
BUT, TILL DATE I HAVE NOT RECEIVED MY REFUND AMOUNT. HENCE, I REQUESTED TO KINDLY LOOK IN TO THE MATTER AND NECESSARY ACTION MAY KINDLY BE TAKEN AGAINST THEM PLEASE…………..
WITH REGARDS
SUJITH KUMAR N
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