Online Consumer Forums and Consumer Complaints Site

Non-Receipt of Product

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by

Neeraj Sinha
in

I have purchased one HSPA wifi router through Snapdeal through online payment in November-2015.But I have not received the product. which I have informed the company and the acknowledge the same and assured me that my complaint has processed and I will receive the refund as SD cash but it was not credited in my account.

Later on I requested them to refund the money as I have made the payment through credit card.
but till date I have not received my refund and every time their telecom executives are giving assurance and they are saying that issues will be resolved shortly .
But Nothing has been done till date.

Comments

One response to “Non-Receipt of Product”

  1. Snapdeal_CST Avatar
    Snapdeal_CST

    Dear Neeraj,

    We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [email protected], mentioning your order ID in the subject line of the mail.
    Thank you for cooperating.

    Regards,
    Snapdeal Online Team

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