Location/place: sonapur, Guwahati
Name of company/service: Indian Railway
sir
I have booked my motor cycle from Gorakhpur to Guwahati on 8th march 2013 by bill no 127699. till date i have not received my parcel. when i contacted to gorakhpur parcel office they are saying they have send it on 9th march by train no 13508. But the parcel office of gorakhpur had told that they will send it by train no 15610 and they have written the same no on form. I have lodge complint to NR complaint cell by their ph no 03612676064 on 19th march, 21 march and their after daily phone calls to them. but i did not got any information about my parcel inspite of their assurence that they will contact me within two days.
Pls give me solution so that i can have my motarcycle as it is hampering my job becouse i have to go daily to parcel office at guwahati (to enquire about my parcel) wich is 40 km away from my work palace
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