NON PAYMENT OF REFUND

Location/place: Kolkata

Name of company/service: Naaptol

After repeatedly calling Naaptol Customer care unable to get any Refund into my account. I had ordered on 1st March 2013 but due to some Technical Problem from NAAPTOL’s side I had to cancel the order and asked for an immediate refund. On 1st April NAAPTOL emailed me with this refund details :

Trans Id:1001303003203311
amount :Rs.3398.00
Trans date:01-April-2013

yet there is no refund shown into my account till date. I have also enquired with my bank ICICI, they have confirmed theres no such trans id and no such refund from NAAPTOL till date. I have also shared my account Statement with Naaptol guys but still not got my refund. Please help.


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