Location/place: Pune
Name of company/service: ICICI Bank Limited
To
The Managing Director
ICICI Bank Limited
ICICI Bank Tower
Bandra –Kurala Complex
Mumbai : 400 051
Subject : Harassment by your various officer despite foreclosure of the two wheeler loan account .
References :
• Loan Account No LTPUN00002766638
• My letter dated 12 Feb, 2006 to your Pune office
• My letter dated 3 March 2006 to your Pune office
• My visit to your Bhandarkar Road Office and discussions with Mrs Swati dated 23 Feb 2006
• My visit to your Bhadarakar Road office and discussions with Mrs. Swati dated 30 March 2006 .
• My visit to your Bhadarakar Road office and discussions with Mrs. Swati dated 11April 2006 .
• My visit to your Bhadarakar Road office and discussions with Mrs. Swati dated 29 April 2006 .
• My visit to your Bhadarkar Road office along with your recovery Person Mr Cherf .
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• My many visit and request to your offices which the dates of which I do not remember
• Numerous visit of your recovery officers to my home.
Dear Sir :
With reference to all above , I wish to inform you as under :
i. The said loan account was cleared by me in advance and the amount of Rs 23,070.00 ( Rupees Twenty three Thousand Seventy ) was paid as per your foreclosure statement through cheque of cosmos bank the details of which are mentioned in my letter under reference no ii above. The letter was duly acknowledge by your officer Mrs. Swati .
ii. Despite completely clearing the loan amount , you have not returned the cheques issued to you as security cheaues . When I requested for the return of cheques you have refuge to return the same .
iii. Even after clearing the loan amount completely , you have deposited my cheques and withdrawn the money from my account . When I asked for the return of the same , you have refuge to repay the amount .
iv. After cleaning loan amount with all interested , your recovery person have visited my home and have asked for the EMI , have used abusive language and disturbed my mental peace
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v. Even after clearing the loan amount in totality and despite my repeated requested to your officers , the recovery persons have visited my home and used abusive language to my wife and caused to disturbed her mental peace .
vi. Even after clearing the loan amount completely , the treatment given by your Mrs Swati and her team is unprofessional and have cause frustration to me .
All the above have not only created problems at emotional and mental level but also have caused losses to me at professional level and family level also . Hence your are requested for following immediately .
i. Return all my Post Dated Cheques with you
ii. Return all the amount taken from my bank after clearing the loan with 20% interest per annum on the withdrawn amount
iii. Pay @ Rs 500.00 per visit to your office made by me + the traveling charges .
iv. Provide the written apology for the behavior of Mrs. Swati of Bhandarkar Road
v. Compensate for loss of peace & reputation due to your recovery person unnecessarily visiting my home and using insulting language to me and my wife
I hope you will be wise enough to take necessary action quickly in order to avoid legal actions as per the Laws of Land . Please note the cost of legal action shall be at your account .
Thanking you
Yours truly,
Manoj K. Tarale
Cell : 9423005207.
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