Non geniun Customer Service

I BOUGHT I PHONE 5, 7 MONTH BEFORE FROM APPLE STORE IN AMBIANCE MALL AFTER 1 MONTH I FACED SOME HANGING PROBLEM / HEATING PROBLEM /SIDE VOLUME BUTTON NOT WORKING PROPERLY,IN MY I PHONE-5.I APPROACHED APPLE SERVICE CENTRE LOCATED IN GALERIA DLF-4 GURGAON,THE WAY SERVICE CENTRE PEOPLE BEHAVE WAS VERY DISSATISFACTORY FOR ME.AGAIN I APPROCHED THE APPLE SERVICE CENTRE LOCATED IN GALERIA WITH SAME ABOVE MENTIONED PROBLEM .NOW THIS TIME THEY TOOK MY PHONE FOR THE REPARE AFTER HEATING ARGUMENT WITH THEM I WAITED THERE FOR 30 MIN.TO GET THE REPAIR DONE OF MY PHONE.WHEN THEY RETURN MY PHONE AFTER REPAIR (WHAT THEY CLAIMED )MY PHONE WAS BEND LIKE BOW, THEY CHANGED IT OR DID SOMETHIND ELSE TO THE PHONE.I REFUSED TO TAKE THE PHONE IN THAT CONDITION AS IT WAS THERE FAULT AND FRAUD.AND ONCE I ASKED THEM TO CHANGED MY IPHONE THEY REFUSED AND BEHAVED LIKE GOONS THERE IM VERY MUCH DISSATISFIED AND FACED A HORRIBLE EXPERIENCE THERE. APPLE IS SUCH A BIG BRAND BUT THE WAY SERVICE CENTER PEOPLE TREATS THE CUSTOMER IS HORRIBLE

HARSHIT SHARMA 9911000081