Location/place: Bangalore
Name of company/service: Kaunsa.com
I have placed on order on www.kaunsa.com for a mobile (Sony Ericssion Xperia Pro) for the sum of rupees (12,474/-) on 15-July-2013
Till date the order is not delivered and very bad response from the customer care line (120-4835000)
My Order No : KA/147018/V4PZ92O6
I have the order confirmation mail with me, I can send it across, in case if you need it
Dear ME Sheik Syed Ali,
We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 3 Sep 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [email protected], mentioning your complaint number 316251 in the subject line of the mail.
Thank you for cooperating.
Regards,
Kaunsa.com
Online Customer Service Team
Dear ME Sheik Syed Ali,
Further intimation on your concerns highlighted earlier and information about your contact details are awaited from you; please let us know if we can be of any further assistance.
Regards,
Kaunsa.com
Online Customer Service Team
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