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Non Delivery of Online Purchase

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Location/place: Mehsana,Gujarat

Name of company/service: AFRAH Mobiles Pvt. Ltd,Chennai

My Name: Devendra J Patel

Dear Sir,I have purchase a mobile from www.afrahmobiles.com on 18/06/2012.But the product is undelivered after 7 working days.In order status of my account is shows “Ready for Shipping” yet.I have tried all the Customer Care Numbers given on the website but no one has received the call,you can also try on these phone number.Also send mails 3 times on [email protected] , but did not get any positive reply.I have paid through credit card.My payment has been deducted.Please help me.My order no. is 244340.Please help me.

Company Name : Afrah Mobiles Pvt Ltd
Company Headquartered : Chennai, India.
Email – [email protected]
Phone – +91 44 4273 5029 / +91 44 2811 3656.
Mobile – +91 8939299160
Address : AFRAH Mobiles Pvt. Ltd.
No. 127L/235, Avvai Shanmugam Salai,Gopalapuram, Chennai – 600 086.

Comments

3 responses to “Non Delivery of Online Purchase”

  1. mukul kumar Avatar
    mukul kumar

    sir
    it was my hard luck that i did not stumble upon this complaint earlier. i also ordered a mobile from afrah mobiles on 28 june 2012. my account also shows ready for shipping since the last 3 days. i also tried to contact them on phone but most are temporarily out of service and the rest no reply. i finally found out a mobile no of director .09884021211. he does not pick up. i have sent him sms but does not reply.i will wait for another week before i file a complaint. you can contact me on 9418084508

  2. mukul kumar Avatar
    mukul kumar

    on 2 july sent a sms to the director told him to refund my money or face consumer court.a reply came late in the evening that my money will be refuded tomorrow. on 3 july i was asked my bank account details and the money was refunded (though rs 45 short)no explaination was given why they did not send the mobile or why the telephones were not working or for anything else. i am happy to receive money and this closes my ordeal.

  3. Sudhansu Avatar
    Sudhansu

    The fruad owner of the site http://www.afrahmobile.com has closed down the website but again ha has restarted the site. Please dont visit the site. It is completely fraud,

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