Non delivery of item

Location/place: Hyderabad

Name of company/service: Indiaontime Express pvt ltd

Hello Sir,

I have placed an order for E-Portable laptop table on 100bestbuy.com on 17th July-2013. The Order has been paid through net banking.
The Order NO: 23450827. The Order has shipped on 19th July -2013 through INDIA ON TIME Express Courier. The Reference Number is 70012851683. The Order has been shipped from Bangalore to Hyderabad. When I check that online in the Portal it shows, the shipment is in transit. I don’t know even a Letter will be delivered through Indian Post within a period of 3-4days. But these courier guys till date they have not delivered my product. More over when I call the Customer Support team they say that they don’t have delivery boys available. One day dated 29th July-2013 I called the Hyderabad Team of Courier. I got reply from the team saying that the Delivery will be done the end of the Day. Today its 31th july-2013 they haven’t delivered the product. So, I request the Consumer forum help me solving the issue.


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