Location/place: Gurgaon, Haryana
Name of company/service: Svaiza
I had participated in a contest wherein I paid the company Rs. 699.00 thru internet banking. Later I was told that I was unsuccessful and I could buy any product with this money. On 14.02.2013, I placed an order for ‘BRAINSTRING ADVANCED’ and I paid an additional sum of Rs. 150.00 towards postage etc. Svaiza confirmed acceptance of the order and informed that my goods will reach me within 7- 10 days. It has been more than 14 days and I have not received my goods.
On telephoning several times on their Customer care no., I was told that nobody was available to take my call. This creates suspicion in my mind that have I been cheated?
I would request that the company should be persuaded to send my goods or return my money.
Shiv Prakash Bansal
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